SHIPPING POLICY

This Shipping Policy explains how orders placed through this website are processed and delivered.

Order Processing

Orders are generally prepared for shipment within 1–3 business days.

Processing times may be longer during holidays, promotional periods, periods of high order volume, or circumstances outside our reasonable control.

Processing time is separate from carrier delivery time.

Shipping Destinations

Available shipping destinations are determined by the shipping options displayed during checkout.

If your destination or address cannot be selected, or no shipping option is displayed at checkout, we may not currently be able to ship to that location.

We do not guarantee worldwide shipping.

Shipping Costs

Available shipping methods and applicable shipping charges are displayed during checkout before you submit your order.

Shipping charges may vary depending on factors such as destination, shipping method, order value, package size, or other applicable factors.

Estimated Delivery

Delivery timeframes displayed on product pages, during checkout, in order communications, or through tracking services are estimates unless expressly stated otherwise.

We do not guarantee a specific delivery date.

Actual delivery times may be affected by the carrier, destination, customs procedures, weather conditions, holidays, transportation disruptions, or other circumstances outside our reasonable control.

Order Tracking

Where tracking is available, tracking information may be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the shipment.

Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error after placing an order, please contact us as soon as possible.

We cannot guarantee that an address can be changed after order processing or fulfillment has started.

Delivery Delays

Carrier delays and circumstances outside our reasonable control may occasionally affect delivery.

If your order experiences a significant delivery issue, please contact us so that the available tracking and order information can be reviewed.

Customs, Duties, and Taxes

Orders shipped across international borders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country or local authorities.

Where these charges are not collected during checkout, the recipient may be responsible for them.

Customs requirements and charges vary by destination.

Returned or Undeliverable Packages

A package may be returned if the shipping address is incomplete or incorrect, delivery cannot be completed, or the package is not collected when required.

If an order is returned to sender, please contact us so that the available options can be reviewed.

Additional shipping charges may apply where reshipment is requested and permitted.

Contact

For questions regarding shipping, tracking, or an existing order, please contact us through the Contact Us page on this website and include your order number where applicable.